The Township of Russell is committed to providing equal treatment to people with disabilities with respect to the use and benefit of Township services, programs, goods and facilities in a manner that respects their dignity and that is equitable in relation to the broader public. This commitment extends to residents, visitors and employees with visible or non-visible, and permanent or temporary disabilities.

The Township of Russell is also committed to continue implementing requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA):

  • Accessible Customer Service
  • Accessible Information and Communication
  • Design of Public Spaces
  • Employment Accessibility
  • Accessible Transportation

 Accessibility Plans and Policies

 Accessibility Policy

The new Accessibility Policy will be posted here once approved by Council in June. Request a copy of the previous Accessibility Policy by contacting the Accessibility Coordinator

Multi-Year Accessibility Plan

The Township makes a Multi-Year Accessibility Plan.

The Accessibility Advisory Committee reviews progress on the Accessibility Plan once a year.

The new Multi-Year Accessibility Plan will be posted here once approved by Council in June. For a copy of the previous Multi-Year Accessibility Plan, please contact the Accessibility Coordinator

Accessible Customer Service Policy

Read the Accessibility Standards for Customer Service Policy.

More Accessibility Information

Accessibility Advisory Committee
The Township of Russell has an Accessibility Advisory Committee. Please visit the Committees website page for information on the Accessibility Advisory Committee.
Accessibility Compliance Reports

To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards, all public and private organizations are required to file online accessibility compliance reports.

Request the latest Accessibility Compliance Report from the Accessibility Coordinator.

Accessible Formats

To request an alternate format or communication support, please contact our Accessibility Coordinator. We will provide you with communication support or an accessible formats that best suits your needs, upon requests.

Some examples of accessible formats and communication supports can include:

  • Accessible electronic formats such as HTML, Microsoft Word and Adobe PDF files;
  • Large Print;
  • Reading the written information aloud to you directly.

While every effort will be made, it is understood that creating accessible formats for some documentation, such as maps, may be technologically unfeasible.

We continue to make every effort to review the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Level AA standards, we will make reasonable good faith efforts to make the content conform to the standards.

Accessible Website and Web Content

The Township of Russell will ensure that the official municipal website and web content conforms to the World Wide Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, at a minimum, except where meeting this requirement is not practicable.

If you use assistive technology and the format of any content on this website interferes with your ability to access the information, please contact our Accessibility Coordinator and we will make every effort to provide you with a format that is accessible to you.

Unfortunately, we cannot guarantee the accessibility of third-party documents or websites.

Feedback on Accessibility

Do you have a question, comment or concern about accessibility?

As per the Accessibility Standards for Customer Service Policy, a complaint or concern about accessibility of goods and services they have received can be made by:

  • Contacting the Accessibility Coordinator:
    • by email
    • by phone at 613- 443-3066
    • by mail addressed to the Accessibility Coordinator, Township of Russell, 717 Notre Dame Street
      Embrun, Ontario K0A 1W0
  • Contacting by telephone the Department Head or designate responsible for delivering the goods or services for which there is a complaint or comment.
  • Attending the office and meet the Department Head or designate responsible for delivering the goods and services for which there is a complaint or comment.