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2024 Interim Tax Bill – Paperless Notification Issue – Gmail accounts

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We encountered an issue with the delivery of the 2024 interim tax bills via email. Unfortunately, our emails were blocked by the Google platform, resulting in most residents with Gmail accounts not receiving them.

Consequently, we will need to resubmit these invoices. If you have already received your interim invoice, please disregard this second submission. However, for those affected by this issue, rest assured that each account will be individually reviewed to ensure that all citizens have the necessary time to send their payments. We apologize for any inconvenience caused and appreciate your understanding in this matter.

A reminder that you access your invoices at anytime using the online tool, Virtual Russell. Creating an account is simple and gives you access to both your tax and water/sewer accounts in minutes. If you have questions, please contact our finance department.

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